Experience & Strategy

Driving Product Strategy Through Design Leadership

I am a Senior UX Design Lead with over a decade of experience crafting human-centered products. My work sits at the intersection of Design Systems Architecture and AI-first product strategy.

Currently, as a Design Lead at ICICI Lombard, I direct the UX strategy for enterprise platforms. I recently led the creation of the IL Design System, unifying 15+ product teams and reducing handoff time by 70%—earning the Top Performer 2025 award.

Previously at Jio, I drove design system maturity across India's largest digital ecosystem, contributing to a 17.8% increase in customer acquisition.

I also pioneer AI-first features, including Autonomous AI Agents that reduced query resolution times by 40%. My background as a Co-Founder gives me a unique entrepreneurial lens on product growth.

Profile Image

Location

Mumbai, India / Remote

Current Role

Design Lead @ ICICI Lombard

Design Leadership

DesignOps, Systems Architecture, Strategy, and Mentorship.

AI & Innovation

Autonomous AI Agents, LLM-powered assistants, and AR/VR UX.

Strategic Impact

Scalable systems that reduce dev-time and increase acquisition.

Let's build something scalable together.