ILDS Design System
Rebuilt ICICI Lombard's design system from fragile, inconsistent artefacts into a production-grade infrastructure — audited, phased systematically, and adopted across 40+ product teams.
Design SystemsComponent LibraryEnterprise
Selected Work
Projects
A curated mix of flagship case studies and product explorations across design systems, AI-powered workflows, and enterprise platform transformation.
IL TakeCare — From complexity to clarity
Rebuilt ICICI Lombard's flagship insurance & lifestyle app — cutting customer-care calls 53.8%, lifting feature utilisation 328.1%, cutting feature TAT by 85.4%, and landing a 24-hour rollout cadence.
MobileInsuranceUX Strategy
IL NYSA — B2B agent workspace
One AI-powered workspace where insurance agents can sell, service, and grow faster with role-aware workflows and governed execution built in.
B2BInsurance OpsAI Workflows